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Privacy Policy

We value our customers' privacy.

At Ocooch Hardwoods, we are committed to protecting the privacy of our customers. This policy details how we collect, use, and safeguard the personal information that you provide us.

Personal Information Collection

When you purchase something from our online store, we collect the personal information that you give us, such as your name, address, phone number, and email.

As you browse our store, we also automatically receive your computer's internet protocol (IP) address. This helps us track your payment and provide better security.

This website uses cookies stored on your computer to help us keep track of items you put into your shopping cart and remember your login details.

We do not share or sell your personal or contact information with anyone.


When you provide us with personal information to complete a purchase, verify your credit card, arrange for a return, or request a catalog, we imply that you consent to our collection and use of the information for that specific purpose only.


When you make a purchase or payment on our online store, your credit card details are tokenized and transferred directly to our payment gateway. Our website does not handle or store the actual credit card details.

Online Security

Our website uses secure socket layer technology (SSL) to encrypt any sensitive information passed through our site.

Direct Marketing and E-mail Communication

We will only send you emails for important updates about your order such as an order confirmation when the order is received and a shipping notification when the order ships. We will also use your e-mail or phone number to contact you if we have an important question or problem regarding your order.

We do not use your e-mail or contact information for any direct marketing or e-mail advertising.

Questions and Contact Information

If you have any questions regarding this policy or how we handle your information, please use our contact page to get in touch.