Frequently Asked Questions

Q: Do you ship to Canada, the UK, and countries other than the US?

A: Yes, we do! Shipping options and prices are available for international shipments at checkout.

Q: How long does shipping take?

A: Orders generally ship in 2–3 business days. Shipping time depends on your location, and we offer expedited shipping options at checkout.

Read more about how shipping works.

Q. I ordered Project Ready Wood from Ocooch Hardwoods and am very pleased! But it warped after sitting in my shop for a while. How can I remedy this?

A: You can easily prevent warping and even fix wood that has already warped. Learn how to re-flatten wood.

Q: Does your Project Ready Wood work for laser engraving?

A: Yes, customers love using our Project Ready Hardwood for laser cutting and engraving. Learn more about the best woods for laser engraving.

Q: I'm new to scroll sawing. What is the best wood to start with?

A: Poplar is great wood for beginners—it cuts easily, accepts stains, paints well, and is relatively inexpensive. As you gain experience, you can try Walnut, Cherry, and Hard Maple. We recommend saving exotic woods like Bloodwood and Purpleheart for after you have more experience since they are very hard woods.

Q: Can I order custom sizes?

A: Yes, we can cut just about any size you need. Fill out a custom size Quote Request Form, and a representative will contact you.

Q: Are your wood sizes nominal? If I order a 6" wide board, will it actually be 5 1/2" when I receive it?

A: Whatever size you order is the exact size you will receive. All Project Ready Hardwood is trimmed to exact size. Intarsia Lumber may vary by 1/8" at most.

Q: How do you pronounce your name?

A: We get this question a lot. Ocooch (pronounced oh-kooch) is the name of the rolling hills in Southwest Wisconsin where we are located.

Q: I tried calling several times, but no one answered. When is the best time to reach you?

A: We are very busy people. We don't always have someone in the office. But if you leave a message, we will usually call you back within an hour.

Q: What does "4/4" mean?

A: Rough (or unsurfaced) lumber thicknesses are usually measured in quarters of an inch. 4/4 is one inch, 8/4 is two inches and 16/4 is four inches thick. Don't ask us why. That's just the way it has always been done.

Q: How do I figure a board foot?

A: A board foot is a standard of measurement equal to one square foot that is one inch thick. This measurement is used to calculate the volume of lumber. A board foot is 1" thick, 12" wide, and 12" long. For 4/4 (1" thick) lumber, multiply the length (in feet) by the width (in inches) and divide by 12. To order a small amount of Unsurfaced Lumber, let us know what size board you need, and we can calculate the board footage for you.